> ## Documentation Index
> Fetch the complete documentation index at: https://docs.bowerlabs.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Plans & billing
> Manage your workspace subscription, upgrade your plan, and update payment methods.
Bower offers three workspace plans: **Starter**, **Individual**, and **Team**. Each
plan includes different capacity, member caps, and feature access.
## Plans overview
| | **Starter** | **Individual** | **Team** |
| ---------------------------- | :---------: | :------------: | :------: |
| **Monthly price** | Free | \$59/mo | \$99/mo |
| **Annual price (per month)** | Free | \$49/mo | \$79/mo |
Annual billing saves up to 20% compared to monthly. All paid plans include a 14-day free trial — no credit card required.
### Workspace capacity
| | **Starter** | **Individual** | **Team** |
| --------------------- | :-------------------: | :--------------------: | :---------------------------------: |
| Members per workspace | 1 paid seat + 1 guest | 1 paid seat + 4 guests | Paid seats + 4 guests per paid seat |
| Storage per workspace | 1 GB | 100 GB | 500 GB per paid seat, pooled |
### AI usage allowances
| | **Starter** | **Individual** | **Team** |
| ---------------------------------- | :--------------------: | :--------------------: | :-----------------------------------: |
| Chat messages | 100 chats / month | 500 chats / month | 1,000 chats / month per paid seat |
| Live agent minutes | 10 minutes / month | 30 minutes / month | 60 minutes / month per paid seat |
| Text extractions (images and PDFs) | 30 extractions / month | 50 extractions / month | 100 extractions / month per paid seat |
| Voice transcription minutes | 30 minutes / month | 50 minutes / month | 100 minutes / month per paid seat |
### Bird, your AI co-scientist partner
| | **Starter** | **Individual** | **Team** |
| ---------------------------------------------- | :---------: | :------------: | :------: |
| Bird chat with workspace citations | ✓ | ✓ | ✓ |
| Live agent mode (voice + video aware) | ✓ | ✓ | ✓ |
| Mobile Bird (dedicated mobile chat at /m/bird) | ✓ | ✓ | ✓ |
| Voice transcription (scientific vocab tuned) | ✓ | ✓ | ✓ |
| Photo OCR with scientific vocab | ✓ | ✓ | ✓ |
| Voice dictation in Bird chat | ✓ | ✓ | ✓ |
| Web search with citations | ✓ | ✓ | ✓ |
| Spreadsheet analysis (CSV / XLSX) | ✓ | ✓ | ✓ |
| Inline charts in Bird responses | ✓ | ✓ | ✓ |
| Auto-organise captured content | ✓ | ✓ | ✓ |
| Personal preferences memory | — | ✓ | ✓ |
| Workspace instructions (shared team memory) | — | — | ✓ |
### Connectors — Bird across your tools
| | **Starter** | **Individual** | **Team** |
| ------------------------------------------ | :---------: | :------------: | :-------: |
| Connectors per user | — | 2 per user | Unlimited |
| Federated search via OAuth | — | ✓ | ✓ |
| Save connector results into knowledge base | — | ✓ | ✓ |
### Capture and knowledge
| | **Starter** | **Individual** | **Team** |
| ---------------------------------------- | :---------: | :------------: | :------: |
| Rich editor with LaTeX, tables, diagrams | ✓ | ✓ | ✓ |
| Protocols, collections and tags | ✓ | ✓ | ✓ |
| Bidirectional linked entities | ✓ | ✓ | ✓ |
| Hybrid semantic + keyword search | ✓ | ✓ | ✓ |
| Merge notes | ✓ | ✓ | ✓ |
| Mobile PWA with quick capture | ✓ | ✓ | ✓ |
| Export to PDF, Markdown, HTML | ✓ | ✓ | ✓ |
| Inferred AI context graph | — | ✓ | ✓ |
| Knowledge graph visualiser (2D + 3D) | — | ✓ | ✓ |
| Trash + 30-day restore | — | ✓ | ✓ |
### Collaboration and sharing
| | **Starter** | **Individual** | **Team** |
| --------------------------------------------------- | :---------: | :------------: | :------: |
| Workspace roles (Owner / Admin / Member / Viewer) | — | — | ✓ |
| Public share links (any note, protocol or artifact) | — | ✓ | ✓ |
| Privacy controls on every artifact and collection | — | — | ✓ |
### Version history
| | **Starter** | **Individual** | **Team** |
| ------------------------- | :---------: | :------------: | :------: |
| Version history retention | 7 days | 1 year | 7 years |
### Trust and privacy
| | **Starter** | **Individual** | **Team** |
| --------------------------------------------- | :---------: | :------------: | :------: |
| Encryption at rest and in transit | ✓ | ✓ | ✓ |
| GDPR consent + data export + account deletion | ✓ | ✓ | ✓ |
| Sub-processors registry | ✓ | ✓ | ✓ |
| Audit history retention | 30 days | 1 year | 7 years |
| Restricted mode (HIPAA-ready) | — | — | ✓ |
| Compliance lockdown ('Just me' mode) | — | ✓ | ✓ |
### Support
| | **Starter** | **Individual** | **Team** |
| ------------------ | :---------: | :------------: | :------: |
| Community support | ✓ | ✓ | ✓ |
| Email support | ✓ | ✓ | ✓ |
| Onboarding session | — | ✓ | ✓ |
| Priority support | — | — | ✓ |
## Who can manage billing
Only **Owners** and **Admins** can view or change anything in the Billing tab.
Members and Guests don't see the tab at all — they can use the workspace
normally, but they can't see the plan, change it, update the payment method,
add seats, or cancel.
If you're a Member who needs a payment method updated or a seat added, ask an
Owner or Admin in your workspace. Owners can be transferred via the Members
tab if the current owner has left.
## View your current plan
Go to **Settings > Billing**. You'll see your current plan, billing cycle, next
billing date, and usage bars for storage, members, and owned workspaces. Click
**Compare all features** above the plan cards to see the full matrix.
## Upgrade your plan
All paid plans include a 14-day free trial — no credit card required to start.
You can pay with a credit or debit card. After payment (or during the trial),
your workspace is upgraded immediately — no need to sign out or refresh.
## Add or remove Team seats
On the Team plan, every paid member (Owner, Admin, or Member) counts as a seat.
Guests are free and never count toward seat usage — Team includes 4 guests
per paid seat. See [Invite team members](/workspaces-and-account/invite-team-members#guest-caps-per-plan) for the guest caps on every plan.
### Adding a seat
Open **Settings > Members** and invite a teammate as Owner, Admin, or Member.
If the invite would take you above your current seat count, Bower shows a
preview of the prorated charge for the remainder of the current billing period
before anything is charged. Confirm to proceed — the seat is added to your
subscription and Stripe issues a prorated invoice immediately. The new seat is
held for the invitee until they accept.
Bower does not silently top up your subscription. A seat is only added when an
admin reviews the preview and confirms the charge.
If your workspace is still in the 14-day free trial and you haven't added a
payment method yet, the invite flow will ask you to add a card before the seat
can be purchased.
### Revoking a pending invite
If you revoke a paid invitation before it's accepted, the seat is released
straight away and Stripe issues a prorated credit for the unused portion of the
current period. The credit is applied to your next invoice automatically.
### Removing an existing member
Removing a paid member from **Settings > Members** drops your seat count for
the next billing cycle. The current period is not prorated — you've already
paid for it, and the member retains no access after removal. Your next monthly
or annual invoice reflects the lower seat count.
## Manage your subscription
Click **Manage Billing** in the Billing tab to open the Stripe Customer Portal.
From there you can:
* Switch between Individual and Team
* Switch between monthly and annual billing
* Update your payment method
* View past invoices and receipts
Plan switches show the exact prorated charge in Stripe before you confirm.
Upgrades and cycle changes apply immediately; the new rate is invoiced on the
spot with credit for the time you've already paid for on the previous plan.
## Monthly vs annual billing
Both monthly and annual subscriptions renew automatically. A monthly plan
charges on the same day each month; an annual plan charges once a year on the
anniversary of the original purchase. Annual saves up to 20% per month versus
monthly across Individual and Team.
To switch cycles, open **Manage Billing** and choose the new cycle on the same
plan. The switch is prorated through Stripe — you'll see the exact charge or
credit before confirming.
## What happens if payment fails
If a payment fails, your workspace enters a **past due** state. You'll see a
warning banner in the Billing tab asking you to update your payment method.
Stripe automatically retries failed payments several times over the following
weeks. If all retries fail, your workspace is downgraded to the Starter plan.
While in past-due state, your existing data is preserved — nothing is deleted.
Features gated behind your paid plan may become restricted until payment is
resolved.
## Cancellation
To cancel, go to **Settings > Billing** and click **Downgrade to Free**. You
don't need to open the Stripe portal. After confirmation:
* You keep access to your paid plan until the end of the current billing
period — monthly cancellations run out at the end of the month, annual
cancellations at the end of the year
* The Billing tab shows a banner with your end date
* No further charges are made; Bower does not refund the unused portion of the
current period
* At period end, your workspace moves to the Starter plan
* Your data is preserved — nothing is deleted
* Storage, member, workspace, and audit-retention limits revert to Starter
levels
* Public share links will no longer be accessible
You can reactivate at any time before the end date by clicking **Reactivate
plan** in the same banner. Reactivation is instant, doesn't trigger a new
charge, and leaves your existing billing cycle untouched.
## Student discount
Students and researchers at accredited institutions can request a free Individual
plan. Click **Free for students** under the Individual card on the Billing tab to get
the contact details — we review requests manually.
## Workspace deletion and billing
If you delete a workspace that has an active subscription, the subscription is
cancelled automatically. No further charges will occur.